Information We Collect

We collect the following types of data:

• Personal Details: Name, mobile number, address, email
• Order Information: Items ordered, subscription plans, preferred meal times
• Location Data: Delivery address and GPS (for delivery coordination)
• Device Data: IP address, device model, app version
• Payment Info: UPI ID or transaction details (processed securely via third-party gateway)

How We Use Your Data

We use your information to:

• Deliver your food subscriptions accurately and on time
• Connect you with nearby cloud kitchens
• Provide customer support
• Send order confirmations and updates
• Improve app performance and services
• Notify you about offers, features, or service updates (only if you opt-in)

Data Sharing Policy

We do not sell or rent your personal data to any third parties.

We only share your data with:

• Food Partners (Cloud Kitchens): to fulfill your order
• Delivery Partners: to deliver your food to the correct address
• Payment Gateways: to process secure transactions
• Analytics Tools: to improve the app experience (only non-personal, anonymized data)

Data Security

• All user data is encrypted and stored securely
• We use secure servers and trusted third-party APIs
• Access to your data is limited to authorized team members only

Your Rights

You have the right to:

• Access your data
• Request correction of incorrect info
• Request deletion of your account and data
• Opt-out of promotional messages anytime

Data Retention

We retain your data only as long as necessary to provide our services or as required by law.

Policy Updates

We may update this policy occasionally. You will be notified via app if major changes are made.

Contact Us

For questions about this Privacy Policy, contact:

📞 +91 73383 02727

📞 +91 91105 17112